Effective Date: 9/4/2026
At HealthFirst Spine & Wellness, we are committed to protecting the privacy and confidentiality of your personal information. This Communication Privacy Policy outlines how we collect, use, disclose, and safeguard your communication-related data. By engaging with our services, you agree to the terms outlined in this policy.
Contact Information: We may collect your name, email address, phone number, and other contact details when you communicate with us, submit information through our website, or use our services.
Communication Content: We may collect information related to your communications with us, including emails, text messages, website inquiries, and other forms of communication.
Mobile Opt-in Data: If you choose to receive SMS communications from HealthFirst Spine & Wellness, we may collect your mobile phone number, SMS consent or opt-in information, and information related to your messaging preferences.
Communication Processing: We use your contact information to communicate with you and respond to your inquiries, requests, or concerns.
Service-Related Communications: We may use your information to send service-related communications, including appointment reminders, feedback requests, office notifications, updates, and administrative messages.
Improving Services: Your communication data may be used to analyze trends, track user interactions, and improve our services.
Third-Party Service Providers: We may engage third-party service providers to assist us in providing communication and other operational services. These providers may access information as necessary to perform services on our behalf and are expected to maintain the confidentiality and security of that information.
Mobile Opt-in Data: We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or other applicable legal requirements.
We implement reasonable safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may choose not to receive non-essential communications from us by following the opt-out instructions included in the communication.
For SMS communications, you may opt out at any time by replying STOP. For assistance with SMS messaging, reply HELP or contact HealthFirst Spine & Wellness using the information below.
You may also contact us to ask questions about your personal information or request that we update or delete information we maintain about you, subject to applicable legal and record-retention requirements.
HealthFirst Spine & Wellness does not sell or distribute personal information to third parties for marketing purposes.
In addition, we will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.
If you have questions about this Privacy Policy or how your information is handled, please contact:
HealthFirst Spine & Wellness
6012 W. William Cannon A102
Austin, TX 78749
Email: frontdesk@wellnessforaustin.com
Phone: (512) 580-9269
If you opt in to receive SMS communications from HealthFirst Spine & Wellness, we may use your mobile number and consent information to provide communications related to our services, such as appointment reminders, feedback requests, and office notifications.
Message frequency may vary. Message and data rates may apply. You may opt out by replying STOP, or request assistance by replying HELP.
For complete SMS messaging terms, please review our Terms & Conditions.
By using our website, providing information to us, or communicating with us, you acknowledge the collection and use of information as described in this Privacy Policy. Where consent is required for particular communications, including SMS messaging, we will use the information provided in accordance with that consent.